Job Description
- Customer Assistance: Greet customers, understand their needs, and provide assistance in finding the right products or services.
- Product Knowledge: Have a thorough understanding of the products or services offered, including features, benefits, and pricing.
- Sales Transactions: Process sales transactions accurately and efficiently, including handling cash or electronic payments.
- Upselling and Cross-selling: Suggest additional products or services to enhance the customer’s purchase and meet sales targets.
- Stocking and Merchandising: Ensure shelves and displays are well-stocked, organized, and visually appealing to attract customers.
- Customer Service: Address customer inquiries, concerns, or complaints in a professional and timely manner to ensure customer satisfaction.
- Point-of-Sale (POS) Systems: Operate and navigate through the POS system to process transactions and provide accurate information.
- Maintaining Cleanliness: Keep the sales area clean and organized, including restocking shelves and tidying up the checkout area.
- Product Returns and Exchanges: Handle returns and exchanges following company policies and procedures.
- Sales Targets: Work towards achieving or exceeding sales targets set by the company.
- Team Collaboration: Collaborate with team members and other departments to ensure a smooth shopping experience for customers.
- Product Training: Stay updated on product knowledge and participate in training sessions provided by the employer.
